What are Digital Arrival Cards?
Digital arrival cards are online immigration forms travelers must complete before entering certain countries. They replace traditional paper arrival cards and allow immigration authorities to collect passenger information electronically before arrival.
However, digital arrival cards can also create challenges for travelers and companies. Entry requirements and submission deadlines may change with little notice, and some systems only allow forms to be submitted within a narrow timeframe before arrival. Even small errors in passport or travel details can lead to delays at immigration. In addition, each country uses a different platform, and some portals are only available in local languages or provide limited instructions, making compliance harder for frequent international travelers.
How WorkFlex simplifies it
WorkFlex supports companies and their traveling employees in managing digital arrival card requirements across multiple countries. Our team takes care of the process; from identifying the correct arrival card system for a destination to completing and submitting the required forms.
We also monitor changing immigration regulations and digital entry requirements across different destinations, helping ensure that the relevant forms and timelines are identified in advance. During preparation, traveler information is carefully reviewed and entered to reduce the risk of errors that could lead to delays during border control procedures. By coordinating documentation and submission timelines, WorkFlex helps ensure that employees meet digital entry requirements before traveling.
What should I do?
Please note that digital arrival cards usually must be submitted within a defined timeframe before travel. Depending on the destination, this can range from 24 hours to several days prior to arrival. To avoid last-minute complications, trips should be submitted in good time and travelers should prepare the necessary information in advance so forms can be completed promptly when the submission window opens. WorkFlex supports this process by flagging when digital arrival cards are required and acting accordingly.
When an arrival card is needed, our visa team will email the traveler to ask for the information and documents required for the form. Please reply to that email as soon as possible with everything requested. We can only complete and submit the arrival card once we have your reply. You will receive an email when the arrival card is ready, and it will also be available in the Documents Center of your trip.
For assignments, the email your employee receives once an arrival card is available in WorkFlex is described in Emails Your Employees Will Receive During an Assignment.
If you have any questions or need assistance, you can contact our visa team at any time at [email protected].