This article is only relevant when the employee pays their social security contributions in Canada.
Applications for Certificates of Coverage in Canada are sent by post to the Canada Revenue Agency (CRA).
Processing can take up to 90 days. The key challenge is that follow-up on applications is only possible by post.
✅ What you need to do
Sign a Power of Attorney (POA)
We will provide you with a POA template. Please sign and return it to us.
2. Fill out and submit form CPT139
We will provide you with a template for form CPT139, please sign and return it to us, then send it to CRA via post.
3. We may request additional information directly from the employee
The employee should reply with the additional information as soon as they receive our emails. Otherwise, we cannot process the application.
⚠️ Key points to bear in mind
A POA and form CPT139 are always required.
Processing usually takes around 90 days.
It is too early for a full assessment, as WorkFlex has not received many applications yet.
This article does not apply to employees who are insured under the Quebec Pension Plan (QPP).
👉 Once these steps are complete, WorkFlex will handle the CoC application process fully on your behalf.